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About Us

Compliments Experience Cards can be used as part or full payment for any of the experiences listed on the Compliments Experiences website. Once you have selected your experience, the relevant experience pack will be distributed to you, allowing you to book the specific time and date for your experience.

The experience voucher and accompanying information are presented inside a smart silver wallet, with a message card which we can either pre-print in the office or leave blank for you to add your own message. The accompanying documentation includes:

  • An information sheet detailing information about your experience and how to make your booking.
  • A feedback form, so you can tell us how you got on.

All gift packs are sent under plain cover. The pack is designed to fit through a standard letter box. Please note that some experiences do not include a gift pack (this will be clearly stated on the product page).

Most of our vouchers are valid for 9 months and you must book and take your experience before your voucher expires. Some promotional and other vouchers may have longer or shorter validity periods, but this will be clearly stated on our website.

We will provide you with the exact locations and contact information of our centres once you have purchased the experience voucher(s). For most of our experiences you will book directly with the centres.

Some of our experiences (typically driving or flying experiences) have weight or height restrictions, which are usually dictated by the vehicle or aircraft in which the experience will take place. Others may have an age restriction for insurance or legal reasons (but don't worry, we have lots of ‘Junior Friendly’ products so small people needn’t miss out). Some of our driving experiences may also require a full UK or EU driving license. The majority of our experiences require you to be in a reasonable state of health and fitness, some (such as Tandem Skydive, Parachute Jump and Scuba Diving) require more detailed medical information. If you are in any doubt about your ability to take part in any of our experiences, please contact the centre directly and check before making your booking. Alternatively, our Customer Services team will be happy to advise you on the suitability of experiences.

To find out more about the Experiences contact our Customer Services team on 0844 504 8855. They will be happy to advise you about availability, restrictions etc, or simply to provide more details about the experiences.

Please note that calls to this number are charges at 5p per minute plus your telephone provider's access charge.