As soon as you place your order this gift pack will wing its way to you (or the recipient) containing the experience voucher (valid for 9 months from date of purchase), message card, booking instructions and information booklet.
Standard delivery is charged at £1.95. Royal Mail 1st Class Post, usual delivery time is 1-3 working days. Recorded Delivery is charged at £2.95, usual delivery time is 1-3 working days with a proof of delivery signature. Please note that, unfortunately, we must wait up to 15 working days (or 25 working days for overseas deliveries) before we are able to refund or replace items missing in transit. In order for us to investigate further, you must advise us of non-receipt of your gift pack within 21 days from the purchase date.
All experience gift packs are dispatched under plain cover, on the day you order if we receive your order before 2pm within the UK. Please remember to allow extra time for deliveries around special occasions such as Christmas, Valentine’s Day, Mother’s and Father’s Day.
If you require your pack to be sent to Europe or Worldwide please call 0844 504 0844 for a quote.
Royal Mail Special Delivery is available within the UK for next working day delivery at the following costs but remember someone should be in to sign for it on the day. These orders must also be received before 2pm.
| 1-2 vouchers | £6.00 |
| 3-4 vouchers | £8.00 |
| 5-9 vouchers | £10.00 |
You can now also choose Saturday Special Delivery at the following costs within the UK only. These orders must be received before 2pm.
| 1-2 vouchers | £10.00 |
| 3-4 vouchers | £12.00 |
| 5-9 vouchers | £14.00 |
Experience gift packs can be sent to you or direct to your recipient. Please note we cannot dispatch your experience gift pack until payment has been received and verified.
PA insurance is included with most experiences (see each experience description), this covers the recipient for £50,000 of Personal Accident insurance whilst doing the experience and Cancellation Indemnity (subject to terms).